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Help Topics
Account
Configure your account to sort your needs, including updating your company logo to appear on any exported material from SetConnect.
How to add a company logo to your account
Uploading documents at account level
Adding Images/Videos into SetConnect (Source Link Dialog Box)
Uploading Company Documents at account level
How to change your username, email, password and employer via the SetConnect Web Portal
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Pre Qualifications
You can set up pre qualification templates and assign these to any Contractor in your connected network. These templates serve as criteria for contractors to upload any necessary documentation before they commence work for your organisation
Departments/Contractors: How to complete Pre Qualifications
How to set up Pre- Qualifications for your Department’s/Contractors
Reviewing & Assessing Completed Pre Qualifications
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Urgent Notice
Tasks
You can create Tasks within SetConnect and assign these to certain users so that you are ensured and notified whenever these are completed
How to create and manage Tasks (Web Portal)
Bulk Importing Tasks
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TA/JSA/SWMS (2021 release)
Create Task Analysis's for your Sites and assign these to Users to complete and Acknowledge while on Site.
Adding Task Analysis Documents to an existing and additional productions/locations
TA/JSA/SWMS Feature
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Site Specific Safety Plans
You will be able to collate Site Specific Safety Plan's for your Sites in your account so that Users can view and follow these procedures to remain safe on set.
How to collate a Site Specific Safety Plan (SSSP) for a Producton/Location
Department/Contractor Accounts Only – How to load documents for a Site Specific Safety Plan (SSSP) for a PCBU1 or Main Account holders Production/Location
How to view and manage your Department/Contractor SSSP documents
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SetConnect Mobile App (2022 release)
Here you will find the help articles for the new & improved mobile app released in 2022
Troubleshooting GPS and App Permission Issues
Why does SetConnect need Background Access to Location?
Completing TA/JSA/SWMS in the mobile app (Reskin)
How to enable or disable GPS tracking in the SetConnect Mobile App (Reskin)
How to change your username, email, password and employer within the Set Connect Mobile App
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SetConnect Kiosk App
Users on any of your productions or location can sign in using the SetConnect Visitor Kiosk app instead if they do not have access to the standard SetConnect mobile App
How to download the SetConnect Visitor Kiosk App
How to sign in and out of a production/location using the Set Connect Visitor Kiosk App
How to log in to the Set Connect Visitor Kiosk App and sign other users in and out of a production
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Safety Observations
Users of the SetConnect Mobile App can report Safety Observations directly from their devices for quick and easy logging of any H&S concerns or witnessed practices
How to manage Safety Observations.
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Reporting
As a SetConnect account holder, you can access and view various reports detailing various items from your account and your Sites.
All about the Dashboard
Production/Location sign in/out Activity report
Currently Onsite Records
Time Spent onsite report
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QR Codes
Allow staff to sign into Site using QR Codes, allowing for easy scanning in and out of work locations and easy monitoring of site entries
How to Create, Update, Print & Delete QR Codes
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Productions
Establish and map out work locations where you can then report on who is entering this production/location at what times, instate Managers, add any relevant files and many other possibilities
How to create Productions/Locations
How to clone a Production/Location and edit details
How to View, Delete and archive Productions/Locations
How to add & remove documents from a Production or Location
How to add a Noticeboard message to a Production or Location
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Notifications
After Hours Notifications
Notifications Feature (Nov 2024)
Notification Roles
Production/Location Notifications
Cast/Crew Notifications
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Audits
Users of the SetConnect app are able to conduct Site audits while at work which can then be tracked and reviewed by account admins.
How to create Inspection/Audit Templates/Questions and view completed Inspections/Audits
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Mass Communications
Send out messages to your Users within your SetConnect network to convey H&S communications effectively and efficiently
How to Create & Send Messages
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Inductions
Inductions can be sent to users whereby they can then complete these in the mobile app for SetConnect
How to create and manage an induction
How to complete an Account Induction in the Web Portal
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Incidents
Users of SetConnect can report incidents immediately whenever something on site occurs and needs to be reported
How to Manage an Incident
How to Create an Incident
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Incidents
How to Create an Incident
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Hazards/Risks
Create and verify Hazards in your account so that users can see all hazards on site and the appropriate risk level and controls for each one
How to Create & Manage Hazards/Risks
How to manage and create Hazardous Substances
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Getting Started
Please see our two Onboarding guides which will help you when first starting off using SetConnect
Web Portal Onboarding Guide
How to use the SetConnect Mobile App
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Forms
Create dynamic forms with a wide range of possibilities and assign them to your Users to complete within the SetConnect app
Forms: Creating Form Templates and Production specfic Inductions
Forms: Adding Display Conditions
Form Categories, Non Template/Assigned Forms & Production/Location Forms
Completing Forms in the Web Portal
Exporting Forms
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Departments/Contractors
You can add Contractors to your SetConnect network who can then add their own employees so that there is a more robust record on who is entering your Sites
How to add & Manage Departments/Contractors
Assigning & unlinking Departments/Contractors to a Production or Location
How to view a list of your Departments/Contractors
How to import and export your Department/Contractor details
For Departments/Contractors: Adding & Managing Cast/Crew
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Covid 19 Declaration
With our Covid 19 Declaration turned on. the user will have to declare whether they have cold & flu symptoms and are fully healthy before commencing work.
How to activate the Covid-19 Module in your account
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Cast/Crew
Manage your internal cast & crew and register them into the SetConnect app so that they can then sign into your production locations and be updated on any new H&S developments
How to Create & Manage Cast and Crew
How to add Cast/Crew as managers of Productions/Locations
How to add training & competency details and/or certificates to a Cast/Crew member’s profile
How to import/export your Cast/Crew details
For Departments/Contractors: Adding & Managing Cast/Crew
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Audits
User Profile
How to delete my user profile?
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