Understand why a code has been unlinked, and how to connect it to the right asset. A Not Linked message means the QR code has been unlinked from an asset — usually because a new code was claimed for it, releasing the old one. At a glance For Company administrators Platform Web…
Find the reason for a failed import row, so you can fix it and re-import. An import row usually fails because Name or Asset Type is missing, or because a field like Cost Frequency doesn’t match an accepted value. At a glance For Company administrators Platform Web Portal Applies to All regions Time to Read About…
Restore access by checking the asset’s visibility flag, production link and archive status. An asset usually doesn’t appear in the Mobile App because it isn’t marked visible on mobile, isn’t linked to the production you’re viewing, or has been archived. At a glance For Company administrators, production managers Platform Web…
Download your asset data for reporting, audits or offline records. Go to Assets, then select Export to download your Asset Register as a CSV file. At a glance For Company administrators Platform Web Portal Applies to All regions Time to Read About 1 minute You’ll learn how to • Export the full Asset Register.•…
Let anyone scan an asset to see its details instantly, without needing to sign in. Every asset gets a unique QR code that opens a public, read-only details page when scanned — helpful for production teams, contractors or visitors who need asset information without signing in. At a glance For…
Attach a physical, pre-printed QR code to an asset instead of using its generated one. Open the asset’s Details tab, select Claim QR Code, enter the printed code’s short hash, then confirm to attach it to the asset At a glance For Company administrators Platform Web Portal Applies to All…
Bring your existing asset list into the Asset Register in one go, instead of adding records one at a time. Import assets from a CSV file so your existing list is added to the Asset Register together, with Asset Types created automatically if they don’t already exist. At a glance…
Register an asset so your team can track, maintain and connect it to the relevant productions and safety records. Open Assets in the Web Portal, enter the required information and save the record to the Asset Register. At a glance For Company administrators Platform Web Portal Applies to All regions Time to…
Bring in your existing list of types and subtypes in one go, instead of creating them one at a time. Import Asset Types from a CSV file so your existing list of types and subtypes is ready in the Asset Register without creating each one manually. At a glance For…
Organise your Asset Register with consistent categories before adding or importing assets. Create an Asset Type for a broad group of assets, then add optional Asset Subtypes where you need more detailed classification. A consistent structure makes the Asset Register easier to search, filter and maintain. Use this guide to create one record manually….
