• After Hours Notifications

    If a user is still signed into a Project/Site after the Project/Site’s closing time, they will receive an automatic After-Hours notification from SetConnect advising them to sign out. How to turn After Hours Notifications off and on To enable After-Hours notifications go to the Production/Location Tab and select the relevant Production/Location by…

  • How to access the Help Centre via the SetConnect Mobile App

    Please watch the following video on how to access the Help Centre via the SetConnect Mobile App (0.58) For any SetConnect issues or questions, please contact our support team by email at setconnectsupport@sitesoft.com

  • How to use the SetConnect Mobile App

    Learn how to use the SetConnect Mobile App by watching the below video (5.46) For any SetConnect issues or questions, please contact our support team by email at setconnectsupport@sitesoft.com

  • How to complete tasks via the Web Portal

    Learn how to complete tasks assigned to you via the Web Portal How to Access your Tasks To complete tasks via the Set Connect Web Portal log into the Web Portal and click on the Profile button in the top right-hand corner of the black bar and then click on My tasks. A list of…

  • Incomplete Task Summary Notifications

    Users will receive an automatic weekly summary email detailing the incomplete tasks that they currently have within their Set Connect account. If a user has one or more outstanding tasks that they have been assigned within Set Connect, an email will be automatically sent to them every week detailing all…

  • How to Update Apps on Your iPhone Manually

    You can update the apps on your iPhone whenever you want by hopping over to the App Store: Alternatively, you can search for an app on the App Store. If it has a pending update, an Update button should show up alongside it. That’s ideal when you want to get an individual…

  • How to update Apps for an Android Phone

    Learn how to update Apps for an Android Phone How to update Android apps automatically To automatically update apps on your Android device: Note: If an account on your device has a sign-in error, apps may not update automatically.  Update Android apps automatically To set up updates for individual apps…

  • How to scan the QR code using your phone camera

    Here you will learn how to scan the QR code using your phone camera to sign in and out of a production/location Signing into the production/location If you are going to be a regular visitor to a production/location then we do recommend downloading the Set Connect Mobile App from either…

  • How to make someone your Main Contact

    You can make someone your main contact person and they will receive reminders and/or notifications for Pre-qualifications and Account Inductions When you make someone your main contact their name and email address will display on email notifications to contractors and employees in relation to pre-qualifications and Account inductions.  This person…