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How to Set Up Geofencing & Proximity Alerts in the Web Portal

Want to get notified when someone signs into a production from outside the 1km area? Here’s how to turn on geofencing and proximity alerts in just a few easy steps.

Steps:

1. Log in to the SetConnect Web Portal.
2. Click on the Production menu from the left-hand side.
3. Select the Production you want to manage and click Edit.
4. At the top, click on the Settings tab.
5. Scroll down to the section called Production/Location Entry Proximity Alerts.
6. Tick the checkbox:
    ✅ Enable 1km proximity check for manual site sign-ins via the mobile app.
7. Click Save.

What does this setting do?

When a user manually signs in using the GPS Sign-In button on the app, the system checks if they’re within 1 kilometre of the production.

If they’re outside that range, a silent alert is triggered in the background—but the sign-in still goes through.

If you prefer users not to have access to the manual sign-in option, you can disable it at the account level. To do this, click on the Settings (gear icon), select Configuration, and then use the checkbox on the left-hand side to enable or disable this feature.

Important: Make sure your production is set up correctly

The proximity alert will only work if:

  • The production address is recognised by Google Maps, or
  • The production has a geofence drawn in the Geofence Map tab.

If your production is new or doesn’t have a recognised address, we recommend drawing a geofence so the alert can work properly.

Steps to Add a Geofence:

  1. While editing your production, click the Geofence Map tab.
  2. Draw the geofence using the map tools—any shape or size is fine.
  3. Click Save when you’re done.

Steps to Set Up Cast/Crew Notifications:

  1. In the web portal, click on Cast/Crew in the menu on the left.
  2. Select the cast/crew you want to update and click Edit.
  3. On the right-hand side, click Notifications.
  4. Tick the box next to:
    Manual site entry proximity alert
  5. Click Save.

Who gets the notifications?

If manual GPS sign ins are enable at account level, the setting is turned on for a production and a cast/crew member has the proximity alert enabled, they’ll get notified when someone signs in from outside the 1km radius.

For any SetConnect issues or questions please contact us at: support@setconnect.io

Updated on July 28, 2025
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